Sales Support

How much time do your salespeople actually spend selling? A study by Forbes found that, on average, only 35.2% of their time is spent selling. In a forty-hour work week that translates to only 14 hours and five minutes! What are they doing the rest of the time? According to the study 14.8% of their time is spent on Administrative tasks and 11.6% is spent on research. Hence, at least 26% of your sales staff time is spent on tasks that could easily be outsourced.

A good Sales Support staff works to help your internal sales team focus on sales and not clerical work. Sales Support personnel are an invaluable part of any team, but not every business can justify hiring them for a variety of reasons. Outsourcing can help overcome these problems, giving you access to a reliable Sales Support team that can integrate seamlessly with your existing sales team.

At Staff Outsource Solutions our sales support services let you get a handle on these important aspects of your business. While your sales personnel focus on meeting prospective clients and customers, your support staff will help with:

Lead qualification, giving your sales staff the right contacts.
Outbound calls with existing clients to ensure satisfaction and identify opportunities.
Product training and customer service when onboarding new customers.
Active market communications, reaching out to the public, press, and coordinating marketing plans.
Up-to-date tools, software, and documentation that let reps get the job done.
Market or prospective client research.